At Lagged, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you provide directly to us, including:

Account information (username, email address, password)
Payment information (processed securely through third-party payment processors)
Transaction history and purchase records
Communications with our support team
Technical information (IP address, browser type, device information)

How We Use Your Information

We use the information we collect to:

Process your orders and deliver products
Provide customer support and respond to inquiries
Send you important updates about your account and purchases
Improve our website, products, and services
Detect and prevent fraud or unauthorized activities
Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

We may use third-party service providers to help us operate our business and website or administer activities on our behalf. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to or restrict certain processing of your data
Withdraw consent where we rely on it

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server.

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